Delivery Information
UK Delivery - Next Day Guaranteed
Fast delivery is crucial, which is why we have partnered with UPS as our shipper of choice. Put simply, if you place your order by 4pm and select UPS Next Day as your shipping method, we'll guarantee delivery in one working day or your money back!
(UPS Next Day is not available to all UK areas*. Orders placed after 4pm may be despatched the following working day)
Some smaller items can be shipped by Royal Mail at a reduced Price. This service usually takes 1 or 2 business days and is not guaranteed.
European and World Wide Delivery
We cannot currently deliver orders outside the UK.
What if I'm not in when you deliver?
Deliveries will usually be made on Mondays to Fridays between 8am and 7pm. If you or the intended recipient are not available, each time an attempt is made, UPS will leave a card at the delivery address confirming that they have tried to deliver. Follow the instructions on this card to rearrange delivery or to collect your products.
Deliveries are made during the day so we recommend you supply a daytime delivery address (i.e. a work address) if you are not planning to be at home.
* Next Day Delivery is not guaranteed to the following addresses: Northern Ireland. AB10 to AB16, AB21 to AB25, AB30 to AB39, AB41 to AB45, AB51 to AB56, BT1 to BT49, BT51 to BT58, BT60 to BT71, BT74 to BT82, BT92 to BT94, DD5, DD7 to DD11, EH43 to EH45, FK8, FK16 to FK21, IV1 to IV20, IV25, IV30 to IV32, IV36, IV63, KA4, KA6, KA16 to KA19, KW1 to KW3, KW5 to KW10, KW12, KW14, ML8 to ML12, PA23 to PA38, PA80, PH1 to PH13, PH15 to PH26, PH30 to PH35, PH49, PH50, SY15 to SY25, TD2 to TD11, TD13, TD14, IM, KW, ZE.